Lumen’s CEO says its Alkira acquisition will accelerate its strategic revenue growth curve

While still early in the integration process, the service provider is confident Alkira can unlock increased adoption over time, enabling revenue upside.

Integrating Alkira

Lumen is moving quickly to expand Alkira’s influence across the company and integrate its technology, which it expects to be mostly complete in the next 18 months.

Since Lumen closed the Alkira deal, it has already trained about 4,000 Lumen employees on the Alkira value proposition. “We've established a scalable sales motion and aligned incentives, and we're doing outbound marketing and demand gen to scale the sales pipeline,” Johnson said. “And the feedback so far from customers is very positive. We feel confident that Alkira will accelerate our strategic revenue growth curve.”

From a technology point of view, the Alkira product will unify Lumen’s on-net and off-net services, cloud on-ramps, and Multi-Cloud Gateway into a single programmable platform, advancing Lumen’s roadmap by several years and substantially completing Lumen’s digital architecture.

“Our goal is really simple: we want to give customers a quick, secure, effortless digital experience to discover, buy, provision, and manage all of their services across their network,” Johnson said. “That includes traffic moving into and out of the enterprise, which we call North-South, as well as traffic moving across clouds and data centers, which we call East-West, and we do it all on one platform.”

Already, large enterprise customers like Koch Industries and Michaels are seeing benefits from Alkira’s platform. Koch Industries' simplified network hub spans multiple clouds, compressing implementation time from 8 months to a single day, while Michaels connected more than 1,400 retail locations to Google Cloud in just a few weeks with no additional CapEx and reduced OpEx.

Johnson said this approach is “a new chapter for Lumen, our customers and our investors.”

Enhancing service reach

As multi-site businesses look to simplify how they buy and consume services, offering service regardless of whether it’s on-net or off-net is key to giving customers a consistent look and feel.  

While Lumen has a sizeable fiber network, it can’t be built everywhere. By integrating the Alkira product, Lumen will unify its on-net and off-net services, cloud on-ramps, and Multi-Cloud Gateway into a single programmable platform.

In August, Lumen expanded access to its Multi-Cloud Gateway service, giving enterprises a way to connect over 10 million U.S. business locations to private cloud networking services.

After reaching 1,000 customers in August 2025, Lumen expanded its Internet On-Demand capabilities to more than 10 million new locations through off-net partners. In addition to Internet On-Demand, customers can enhance their network by adding Lumen DDoS Essentials and Lumen Defender, powered by Black Lotus Labs. 

“Alkira, our NaaS solution, allows us to deliver services across everyone's fiber, not just Lumen's, and we're quite happy for others to build at or below their cost of capital so that we can provision higher margin, higher growth services on top of them,” said Chris Stansbury, CFO of Lumen.

He added that Lumen “will continue to deploy network where it makes economic sense for our shareholders, but we are not going to chase things for headline value anymore.”

Plotting the next-gen revenue pivot

With its consumer fiber broadband business sale behind it, Lumen’s ongoing pivot to a business-centric provider continued to solidify in the second quarter.

However, the service provider is still weathering initial growing pains. Total business revenue dipped 1.8% year over year to $2.44 billion as its revenue mix continued to improve, and North America total business was down 1.6% year over year. North American enterprise revenue, which excludes wholesale, was down only 0.2% year-over-year to $1.71 billion.

Lumen's Large Enterprise and Public Sector revenue rose to $794 million and $490 million, while Mid-Market enterprise declined to $435 million.

Despite near-term declines in its enterprise segment, Lumen's strategic business service revenues rose 14%. “The clearest proof of our transformation is a mix shift in the business, and it's happening faster than we expected,” said Stansbury. “Strategic revenue was 53% of total business revenue in the second quarter, up from 51% in the first quarter and compared to 45% in the prior year quarter. The growing share of strategic revenue creates more paths to capitalize on products aligned with future customer demand at Lumen.”

About the Author

Sean Buckley

Sean Buckley

Sean is the Editor-in-Chief of Lightwave. He establishes and executes Lightwave's editorial strategy across its website, email newsletters, events, and other information products. Before coming to Lightwave in July 2023, he served as editor of Broadband Communities. Earlier, he served as senior editor of FierceTelecom and the editor of the former Telecommunications Magazine. He got his start in the optical industry in 1998 when he became the editor of enterprise and optical networks at Information Gatekeepers. He has a BA in English from the University of Massachusetts, Boston, and lives in Dracut, Mass, with his wife, two sons, and his cat, Dove. 

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