Plume: Haystack, Plume’s support and operations product suite

Haystack is Plume’s AI-powered and cloud-based solution for superior subscriber experience management.
Oct. 4, 2023
Haystack is Plume’s AI-powered and cloud-based solution for superior subscriber experience management. It provides end-to-end monitoring and visibility of a service provider’s entire network to enable support teams to identify issues in real-time, resolve them quickly and proactively, and improve customer satisfaction, leading to unprecedented operational savings and efficiencies. 

Judge’s Comment: “If you have limited resources, this could be your answer.” 

About the Author

BTR Staff

EDITORIAL
STEPHEN HARDY
Editorial Director and Associate Publisher
[email protected]
MATT VINCENT
Senior Editor
[email protected]
SALES
KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
[email protected]
JEAN LAUTER
Business Solutions Manager
(516) 695-3899
[email protected]
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