Brightspeed beefs up business capabilities with Brightspeed Voice+ with RingCentral
Brightspeed has launched its Brightspeed Voice+ product, powered by RingCentral’s enterprise cloud communications solution. The product provides Brightspeed’s Voice+ customers with AI-driven integrated messaging, video, and voice capabilities from any device.
RingCentral provides AI-driven cloud business communications, a contact center, and video and hybrid event solutions. Its Unified Communications as a Service (UCaaS) capabilities and Brightspeed’s connectivity allow enterprise customers to modernize business communications and enable workforce collaboration. And with a suite of APIs for voice, SMS/MMS, team messaging, video, fax, data, and configuration, businesses can achieve deep custom integration with multiple applications.
Brightspeed Voice+ is a secure cloud communications platform that enables businesses to connect with their customers, partners, and employees from virtually anywhere, on any device, at any time.
Besides offering telephony, messaging functionality, and AI-powered video, RingCentral equips Brightspeed Voice+ customers with the latest technology, including deep analytics, transcription, and intelligent meeting summaries at their fingertips.
"The rapid adoption of generative AI is powering a seismic shift from unifying modalities of communication to unifying experiences—and RingCentral is unlocking the power of business conversations with AI across our entire product portfolio,” said Ramin Missaghieh, VP of sales, service providers for the Americas.
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About the Author
Sean BuckleySean Buckley
Sean is the Editor-in-Chief of Lightwave. He establishes and executes Lightwave's editorial strategy across its website, email newsletters, events, and other information products. Before coming to Lightwave in July 2023, he served as editor of Broadband Communities. Earlier, he served as senior editor of FierceTelecom and the editor of the former Telecommunications Magazine. He got his start in the optical industry in 1998 when he became the editor of enterprise and optical networks at Information Gatekeepers. He has a BA in English from the University of Massachusetts, Boston, and lives in Dracut, Mass, with his wife, two sons, and his cat, Dove.
